In Short: We collect as little as possible personal information to fulfill your experience.

We collect personal information that you voluntarily provide to us when you register on the App, express an interest in obtaining information about us or our products and Services when you participate in activities on the App or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the App, the choices you make, and the products and features you use.

If you choose to sign in as an Anonymous user, none of your personal data will be collected. Your experience of our services may be limited, as some of our features require personal information that can be used to identify you.

The personal information we collect may include the following:

• Personal Information Provided by You
• When you sign in with Google, Apple, or Windows account, we collect your name, email address, and avatar image. Additionally, we collect your phone number and delivery address if you choose to use reservations and delivery features.
• Payment Data
• We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Stripe. Find more information about: Stripe Privacy Policy.

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our App for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

• To facilitate account creation and login process
• If you choose to link your account with us to a third-party account (Google, Apple, or Windows) we use the information you allowed us to collect from those third parties to facilitate account creation and login process for the performance of the contract.
• Request feedback
• We may use your information to request feedback and to contact you about your use of our App.

• To manage user accounts
• We may use your information to manage your account and keep it in working order.

• Fulfill and manage your orders
• We may use your information to fulfill and manage your orders, bookings, payments, returns, and exchanges made through the App.

• Administer prize draws and competitions
• We may use your information to administer prize draws and competitions when you elect to participate in our competitions.

• To deliver and facilitate delivery of services to the user
• We may use your information to provide you with the requested service.

• To respond to user inquiries/offer support to users
• We may use your name and email to respond to your inquiries and solve any potential issues you might have with the use of our Services.

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

• Consent
• We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests
• We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Performance of a Contract
• Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
• Legal Obligations
• We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

• Vital Interests
• We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information and account has been inactive for over a year, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

In Short: We aim to protect your personal information through a system of organizational and technical security measures

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our App is at your own risk. You should only access the App within a secure environment.

In Short: You have full rights to access and control your personal information. You may review, change, or terminate your account at any time.

You have full rights to access and control over your personal information. These include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

If you are a resident in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here

If you are a resident in Switzerland, the contact details for the data protection authorities are available here: here

If you have questions or comments about your privacy rights, you may email us at hello@frend.app.

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.

Opting out of email marketing

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.To otherwise opt-out, you may: Access your account settings and update your preferences.

We update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Daniel Enqvist, by email at daniel.enqvist@frend.app.